FAQ
What is Monopoli Skin?
Monopoli Skin is a skincare brand focused on empowering individuals to create personalized routines that address their unique skin needs. Our products are thoughtfully formulated with high-quality ingredients to deliver effective, affordable, and results-driven solutions.
What products does Monopoli Skin offer?
Our line includes three specialty crafted kits:
- 10% Pomegranate Vitamin C Serum
- .01% Retinol
- Hyaluronic Acid
- Clear Confidence Serum
- Exfoliating Face Pads
- BHA Clearing Mask
- Hydrating Moisturizer
- Pre-Cleanser (Oil Cleanser)
- Amino Acid Gentle Cleanser
Who are the products for?
Monopoli Skin is for anyone who wants to take control of their skincare routine, whether you’re new to skincare or looking to simplify an existing regimen. Our formulas cater to all skin types, including sensitive, oily, and acne-prone skin.
Are Monopoli Skin products safe for sensitive skin?
Yes! Many of our products are designed with sensitive skin in mind. We focus on gentle, non-irritating ingredients that are effective yet soothing, like hyaluronic acid, amino acids, and calming botanicals.
Are your products cruelty-free and vegan?
Absolutely. Monopoli Skin is proud to be 100% cruelty-free and vegan. None of our products are tested on animals, and we ensure all our partners align with these values.
Are Monopoli Skin products safe to use while pregnant or breastfeeding?
Our Daily Essentials Kit is safe to use during pregnancy or breastfeeding. However, we always recommend consulting with your doctor before starting any new skincare products during these times.
What is the best way to get started with Monopoli Skin?
The best way to get started is by taking our FREE skincare quiz to determine your customized skincare calendar and routine. Take the quiz here.
How do I use the products?
Once you take the skincare quiz, you’ll receive a customized calendar that tells you exactly when and how to use each product based on your skin type. For additional tips, visit our tutorials page here.
Can I use the Retinol if I’ve never used retinol before?
Yes! Our Retinol is beginner-friendly. Start by applying it 1-2 times per week, gradually increasing usage as your skin builds tolerance. Always follow with a moisturizer and apply sunscreen during the day.
Do your products work for acne-prone skin?
Yes! Many of our products, such as the Clear Confidence Kit , are specifically formulated to address breakouts and clogged pores without over-drying or irritating the skin.
Where can I buy Monopoli Skin products?
You can shop exclusively on our website at www.monopolishop.com
How do I care for my products?
Store your products in a cool, dry place away from direct sunlight. Always close caps tightly to maintain freshness.
What is your return policy?
We want you to love your Monopoli Skin products! If you’re not satisfied, contact us here within 90 days of purchase for a hassle-free return or exchange.
How can I stay updated on new launches and promotions?
Follow us on Instagram @Monopoli.Skin and sign up for our newsletter on our website to stay in the loop on all things Monopoli Skin!
How do I contact Monopoli Skin for additional questions?
We’re here for you! Contact us here for assistance and expect a reply within 24 hours.
How long before I see results?
Results vary depending on your skin type and the product used. Many customers notice improvements in hydration and texture within 1-2 weeks, with more significant changes in 4-6 weeks of consistent use.